Do I need an account to purchase a product?
Yes, in order to privately access your product you will need to create an account at LC Ready.
How do I sign up for an account?
Signing up for an account is easy- Just click the blue Sign In button in the upper right hand corner of the page. Choose create a new account. Once you have submitted the form, we will send you a confirmation email.
Click on the link in the confirmation email and you will be logged into your dashboard and can buy your first product or redeem a code.
What if I did not receive my confirmation email?
- Check your Spam or Junk folder
- Go to https://www.lc-ready.com/users/confirmation/new and enter the email address you signed up with to resend your confirmation email.
How do I delete my account?
After logging into LC Ready, click your name at the top of the page and choose MY ACCOUNT. Click on the red button CANCEL ACCOUNT button.
Where can I find my order history?
After logging into LC Ready, click your name at the top of the page and choose MY ACCOUNT. You will see a link for Order history in the top right hand corner.
What is your refund policy?
You have 24 hours from the time of purchase to return an application purchased through LC Ready for a full refund.
How do I return an app:
- Go to Contact Us.
- Fill in online form with your information.
- Make sure you state that you are requesting a refund.
- Refunds will be processed within 7 days.
How do I redeem a product code?
On your dashboard choose the REDEEM link to then enter your code into the box provided. You only need to enter your code one time – your product will remain in your account for future logins.
My instructor gave me a code where do I join the class?
On your dashboard choose the REDEEM link to then enter your code into the box provided. You only need to enter your code one time - your product will remain in your account for future logins.
I have a discount code- where do I enter it?
Enter a discount code on the checkout page after adding the product to your cart. Discount codes cannot be used on bundles.
Note: after 24 hours all sales will be final
I just finished a whole section and my history shows 0% completed - What happened?
Once you choose your answer from the possible multiple-choice options you must click "submit answer" button before clicking on the "next" button.
I chose my answer but I didn't see whether it was right or wrong.
Once you choose your answer from the possible multiple-choice options you must click "submit answer" or "show answer" button before clicking on the "next" button.
Where can I see my study history?
On your dashboard, click on the blue HISTORY button.
What browsers are supported by LC-Ready?
LC-Ready supports current and previous versions of all browsers with some reasonable amount of market share, but not beta or development versions.
|Chrome||Current - 1 Version|
|Firefox||Current - 1 Version|
|Safari||Current - 1 Version|
|Opera||Current - 1 Version|
|iOS||Current - 1 Version|
|Android||Current - 1 Version|
If I purchase a web app can I use it on my phone?
Products purchased through LC Ready may be used on any web-enabled device: computers, tablets or phones via mobile web styling. You can study at the station while waiting for calls--or on your phones before class. All activity tracks seamlessly--pick up where you left off in your last session.
To access the web apps via your phone you have 2 choices:
- Access https://LC-ready.com with your mobile browser. The site is mobile optimized so that the site fits your screen like it is an app.
- Download the free LC-Ready app at iTunes or Google Play (depending on your phone) and login with your LC-Ready account.
If I already purchased an app from iTunes or the Android markets for my smartphone can I also use it on LC Ready?
At this time, our smartphone apps do not sync with the web apps. However the web apps can be viewed on a smartphone or tablet.
I am instructor, how do I set up a course for my students?
Let us set it up for you!
Call us at 207.482.0622 opt 2. We will set up your course in your account and send you PDF instructions to send to your students to help them redeem their products codes. Turn around time is generally 24-48 hours.
Purchase on demand
- Log into your instructor account
- Click MY COURSES tab
- Click the Buy a Course button
- Choose the product you would like use for your course
- Choose the number of licenses under "Quantity" and click green UPDATE QUANTITY button
- Add to cart and purchase
NOTE: Bulk discounts will be automatically applied for purchases of 5+ licenses.
Can I purchase a bundle or create my own bundle of apps?
Yes, we offer the ability to bundle apps. Please call us at 207.482.0622 opt 2 and we can create a custom bundle for your class.
Do you offer bulk purchase discounts?
Please contact us for more information on pricing and purchasing options.
How can I demo our product or obtain discounts for my students?
To schedule a demo or obtain a discount code for your students, please call us at 207.482.0622 opt 2 or use our Contact Us form.
I have purchased a course- now where do I find it?
Once we have set up a course for you or you have purchased it on your own, your course will now appear on your dashboard in the "MY COURSES" tab.
Can I change the name of my course?
In the MY COURSES tab, click on the green EDIT button under the course you want to change. Edit the name on the next screen.
Can I add other instructors to my course?
In the MY COURSES tab, click on the green EDIT button under the course you want to change. You can add instructors by entering the email addresses of additional course instructors separated by a comma. Instructors will need an account before they can be added.
Where do I find the codes to give out to my students to redeem?
In the MY COURSES tab on your dashboard, click on the REGISTRATION button under the course. Click on the PRODUCT CODE tab and you will see all the codes available for the course. You can download the codes using the download link.
Product codes are unique and can only be used 1 time. Please distribute only 1 code per student.
How do I know if a code has been redeemed?
In the MY COURSES tab on your dashboard, click on the REGISTRATION button under the course. Click on the PRODUCT CODE tab and you will see all the codes that have been redeemed, who redeemed them and when. Codes with no names next them have not been redeemed.
How do my students redeem their codes?
Instructions for students to redeem a code:
- Create and confirm their account at LC-Ready.com
- On the dashboard choose the REDEEM tab
- Enter the code into the box provided. The code only needs to be entered one time - the product will remain in your account for future logins.
How do I see my student's progress?
To see your students' progress, go to your dashboard and click on the blue SHOW link at the upper right hand corner of the course you want to look at. You will be able to view your individual students' progress and history.
I created an account as a member but now would like to be an instructor. Do I need to create a separate account?
No need to create another account unless you want to! Use the Contact Us form to request the change.